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Our Privacy Policy

For legal purposes, Santa Harold works under the business name Tri-cities Santa LLC, and operates this website as a means of communication with the people he visits each year.

Tri-cities Santa knows that you care how information about you and your children is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting tricitiessanta.com you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does tricitiessanta.com Gather?

The information we learn from customers helps us personalize your visit with Santa. Here are the types of information we gather.

Information You Give Us

You provide most such information when you communicate with us via phone, our website or email to tricitiessanta.com. As a result of those actions, you might supply us with such information as your name, address, and phone numbers, as well as information about your children and family.

We receive and store any information you give us. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing visits for you, and communication with you. Information about your family is only used to enhance your child's visit with Santa, and is never shared with others.

 

Automatic Information

We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we obtain certain types of information when your Web browser accesses our website. This includes information on how your reached our website, which pages you visited, when you visited them, and the type of browser and computer system you used.

This information is tracked according to your Internet Protocol (IP) address only, and not by any individual. IP addresses are automatically assigned by your Internet Service Provider (ISP).  Some larger businesses have their own unique IP address assignment, so visits from these companies are identified as such, but there is no way for us to use this information to directly identify you.

 

E-mail Communications

To help us make e-mails more productive, and to improve service and your visit, we will send you reminders of upcoming scheduling, appointments, and order confirmations. If you do not want to receive e-mail from us, please let us know.

What About Cookies?

Some websites use cookies to track your personal activity. These are alphanumeric identifier text files that may be transfer to your computers hard drive through your Web browser to enable their systems to recognize your browser and to provide custom features between visits, and are not the kind Santa likes to have at your home! tricitiessanta.com do not use web browser cookies at this time.

Do You Share the Information You Receive?

We respect your privacy and appreciate your business. We never share any financial information or personal information with other parties. If we are unable to fulfill a request for our services, we will forward your request and contact information to others who may be able to help you out. You will always receive a notice when we forward your information. If you do not wish us to do this, please make certain you indicate this when contacting us.

How Secure Is Information About Me?

We do not collect sensitive financial information about our customers. The information you provide to us is only stored in our e-mail systems and in a database stored on Santa Harold's personal computer..

Which Information Can I Access?

At this time, there is no direct access to information you have provided tricitiessanta.com, since this information is not available to anyone through the internet. Each year, we e-mail a reminder to our customers. You may also e-mail us at any time to request the information we have on file.

Conditions of Use, Notices, and Revisions

If you choose to visit tricitiessanta.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the State of Tennessee. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" page, and we will try to resolve it.

Our business changes occasionally, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site annually to review any changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Questions

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to Santa Harold by email at: santa@tricitiessanta.com

 

 

 

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